Availability
Auto-reply rules are limited to the Pro plan. Starter and Growth accounts should upgrade to unlock the screen.
Building a rule
Set the minimum and maximum star rating, pick whether the action uses a saved template or AI, and choose order so the engine knows which rule to test first.
Template posting modes
Template rules support an automation mode. Draft only saves a draft for human approval. Post immediately queues a job to publish the template text straight to Google without an extra approval click—use this only for wording you fully trust.
AI rules
AI rules always enqueue draft generation. They never auto-post by design, which reduces reputational risk.
Active toggle
Deactivate a rule instead of deleting it when you run seasonal campaigns.
Important: Review every template on real feedback before enabling immediate posting.
What's next
- How auto-reply rule matching works
- Best practices for reply templates
Still need help? Email info@bizprofile.app.