Owner
Full control: Google connection, billing, invites, audit visibility, notifications, templates, auto-reply, posts, insights, exports, destructive actions, and Governance mutations (incidents, rollback, optimization queue actions).
Manager
Runs operational work on locations, reviews, templates, auto-reply rules, posts, and insights. Can use Governance the same as Owners for incidents, rollback, and optimization queue. Cannot manage billing, cannot invite or remove teammates, and cannot change ownership.
Viewer
Read-only across the same surfaces Managers see, including reading Governance pages. No posting, editing, deletes, or rollback / queue mutations.
Changing roles
Owners promote or demote teammates from the team table. Use caution when downgrading someone mid-project.
Suspend and reactivate
Temporarily suspend access without deleting history, then reactivate when they return.
What's next
- Inviting team members (Pro)
- Audit log documentation in settings articles
Still need help? Email info@bizprofile.app.